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SongSmart Support
What's the best way to get support?
We pride ourselves on providing personal support to all customers wherever possible, so emailing us with your support request is always a good and reliable option. If you would like to email us, go to the Contact Page and enter in your details. Please give us as much information about your request as possible.
Alternatively, more and more people are siging up at the SongSmart web forum, which is an online community of SongSmart users who regularly post their thoughts about SongSmart, and you can post any SongSmart-related question there. The site is always monitored by Enhance Worship employees during work hours. Click here to go to the SongSmart web forum.
Why doesn't my serial number work anymore?!?!?
We have recently upgraded our licensing methods to make it more secure, and to allow the Windows version and the Mac version to use the same serial number. Of course, if you have already purchased SongSmart and you only have the old serial number, we will happily send you a new serial number if we haven't already done so. Just email us and let us know.
We pride ourselves on providing personal support to all customers wherever possible, so emailing us with your support request is always a good and reliable option. If you would like to email us, go to the Contact Page and enter in your details. Please give us as much information about your request as possible.
Alternatively, more and more people are siging up at the SongSmart web forum, which is an online community of SongSmart users who regularly post their thoughts about SongSmart, and you can post any SongSmart-related question there. The site is always monitored by Enhance Worship employees during work hours. Click here to go to the SongSmart web forum.
Why doesn't my serial number work anymore?!?!?
We have recently upgraded our licensing methods to make it more secure, and to allow the Windows version and the Mac version to use the same serial number. Of course, if you have already purchased SongSmart and you only have the old serial number, we will happily send you a new serial number if we haven't already done so. Just email us and let us know.